Since your product is custom printed just for your order, we do not take returns. If you have any problem with the item you purchased, please let us know at Our and let our support team do our best to assist you. We will replace defective items or an incorrect order simply by receiving a photograph showing the specific problem with the product and by including the order number.

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@gobicyclegear.com. Our customer service team will review your claim. If your claim is approved, we will provide you with a return address.

We won't responsible for refund or exchange if you return items on your own without contacting us first. Please don't return items to the address writing on the package. Thank you for your understanding!

Please make sure that: The product was received in the last 30 days.

The product itself or the printing is defective OR the final product is different from the one you ordered.